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Equipment on a job

Equipment Management sits inside the job form and decides which physical units this visit is about. Naming them changes what comes back afterwards: instead of one note saying “serviced the ACs”, you get a separate report for every unit — its condition, what was done to it, which parts went in, and photos — all under one job.

That is what makes a detailed report possible for the client. Ten cameras at a site, five AC units in a building, a row of solar inverters: each one reported on individually, on one visit.

The section has two sides, and they answer two different questions.

Client’s Equipment List is for work on units the client already owns — servicing, checking, repairing. The units themselves are covered in client’s equipment.

The Client's Equipment List with four units selected: each showing brand, status, model number, serial number and warranty state

Create New → Job → Equipment Management → Client’s Equipment List

The heading says what the list is for: existing equipment to be checked, serviced or repaired. Everything on record for the chosen client and site is listed — name, brand, model number, serial number, current state (Deployed, In Repair) and whether it is still Under Warranty. Tick the units this job covers, or Select All, and the count updates as you go.

Each selected unit becomes a line the fieldworker must report on, and each comes back with its own remark and photos in completion detail.

Plenty of jobs turn up equipment nobody has logged. Two buttons above the list add it as part of this job.

Add new equipment for installation is for a unit you are putting in. Add new equipment for repair is for a unit already on site that was never recorded. Both open the same short form.

The add equipment form: Equipment name, This is a part, Brand, Model No., Serial No., Warranty Start Date and Duration, Billable and Remove stock from inventory

Client’s Equipment List → Add new equipment for installation

  • Equipment and Brand name it; Model No. and Serial No. identify the individual unit.
  • This is a part marks it as a component rather than a whole machine — a capacitor, a compressor — so it is tracked as part of something else.
  • Warranty Start Date and Warranty Duration start the clock on the guarantee, which is what makes Under Warranty show later.
  • Billable decides whether the client is charged for it on this job.
  • Remove stock from inventory takes the unit out of your stock when the job saves, so fitting it on site and depleting the warehouse are the same action.
  • Add Barcode and Add QR Code attach a scannable code, so the unit can be found later by scanning it on site.

Add Equipment puts it on the job and on the client’s record from here on.

My Equipment List is the other side: equipment you own that goes out to client sites — the leasing and hire case, and any kit you install, maintain and eventually take back. See my equipment.

My Equipment List showing a unit already at the client's site, marked Deployed and Under Contract, with Service on-Site and Uninstall buttons

Create New → Job → Equipment Management → My Equipment List

The prompt is choose deployment or service action — you are telling the fieldworker what to do with the unit, not just that it is involved:

ActionWhat the visit is for
DeployTake the unit out and install it at this client’s site
Service on-SiteIt is already there; maintain or repair it where it stands
UninstallBring it back — end of hire, end of contract, or a swap

Each unit shows where it is (Location), its state, and two useful flags: Already at this client site — which is why it offers Service on-Site and Uninstall rather than Deploy — and Under Contract, meaning it is out on a live agreement. Filter By narrows the list to what is installed at the selected site, so you are not scrolling your whole fleet.

Every deployment and uninstall recorded this way keeps the unit’s location history straight: you always know which of your equipment is at which client.

The Tools Required grid: a tick box for each tool with its code

Create New → Job → Tools Required

Tools Required is the pack-before-you-go list — a brazing torch, a vacuum pump, a manifold gauge. Tick what the job needs and it travels with the job to the fieldworker’s phone, so nobody drives an hour to find they left the recovery machine behind. The tools themselves are kept in my tools.

Equipment is not locked in at creation. Edit Job reopens the same form and the same two lists, so units can be added or removed while the job is still open — useful when the fieldworker rings in to say there is a fifth unit nobody mentioned.

Every unit named here becomes a card on the job in the app, and each one is reported on separately.

An equipment card on a job in the app: the unit marked Installed and Operational, with its model number and the last remark left on it

The app → a job → Equipment

Opening a card gives the fieldworker the unit’s history and what they can do to it — service it, replace it, send it for repair, relocate it or scrap it. See equipment in the app.

Once work has been reported, each unit’s condition, remark and photos appear on the Completion Detail tab, and the parts fitted to it are listed underneath.