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Finding and filtering jobs

Table View turns the job list into one row per job with every field as a column. It is the view for answering questions about a lot of jobs at once — what is overdue, what is unbilled, what did we do for this client, who has too much on.

Table View: the due counters above a table of jobs with columns for code, status, user, client, site, priority, job type, amounts, invoice and client signature

Work → Jobs, Table View

The four counters: Yesterday's Jobs, Today's Jobs, Upcoming Jobs and Overdue Jobs, each with done and due figures

Work → Jobs, Table View

Four counters sit above the table and are the fastest read on the state of the operation:

CounterWhat it tells you
Yesterday’s JobsWhat was scheduled for yesterday, split into done and still due
Today’s JobsThe same for today — the number to watch during the day
Upcoming JobsWhat is booked ahead
Overdue JobsJobs whose finish time has passed without being completed. The number that needs chasing

The table shows, per job: Job Code, Job Status, User(s) assigned, Client Name, Project/Site, Priority, Completion, Job Type/Services, Paid, Invoice Amount, Invoiced (a chip with the invoice number, or a cross when it has not been billed), Request, Client Sign, Job Amount, City and Created By.

Two of them repay a second look. Invoiced is how you find completed work that never got billed. Client Sign shows whether the client signed on site, which is what you reach for when a job is disputed.

Created By distinguishes jobs raised by a person from jobs raised by System — the occurrences of a recurring job or of a contract’s work pattern.

The arrows next to a column heading sort by it.

The column picker listing each available column with a tick box

Table View → Columns Selected

The Columns Selected dropdown at the top right decides what the table shows. Untick what you do not use and the remaining columns get the width. Job Code cannot be removed.

Show Filtering Options opens the full set of filters above the table.

The filter panel: Job Status, User, Priority, Schedule Date, Job Type/Services, Tags, Completion Notes, Order Reference Number, State, City, Archived, extra fields and Search by Equipment, with tick boxes for Invoiced, Recur, Unscheduled and Signed jobs

Table View → Show Filtering Options

FilterWhat it narrows to
Job StatusDispatched, in progress, completed, and so on
UserOne fieldworker’s jobs
PriorityLow, medium or high
Schedule DateA day or a date range — the filter most often used first
Job Type/ServicesOne kind of work
Tag(s)Whatever labels you put on jobs
Completion NotesText inside what the fieldworker wrote — for finding the job where someone mentioned a leak
Order Reference NumberThe client’s own reference
State, CityWhere the work was
ArchivedBrings archived jobs back into view
Search By Extra FieldsAny custom field your account adds to jobs
Search by EquipmentA QR code, barcode, model number or serial number — finds every job that touched one particular unit

Search by Equipment is worth knowing about on its own. Scan the code on a machine and you get its whole service history: every visit, who came, what they did.

Four tick boxes cut the list a different way: Invoiced Job, Recur Job, Unscheduled Jobs and Signed Jobs.

Apply Filters runs them; Clear Filters puts the list back.

The plain Search box at the top searches across jobs without opening the panel, and the dropdown beside it limits what is being searched.

Some columns can be changed without opening the job. Clicking the User(s) cell, for instance, opens the list of fieldworkers with the current one ticked — so reassigning a job takes one click from the list rather than a trip through Edit Job.

The user column opened on a row, showing the fieldworker list with the assigned one ticked

Table View → User(s) column

The Action column at the end of each row holds the same download, edit and delete actions the job page has.

The download and print icons at the top right act on the list as it is currently filtered. Filter to one client and one month, then export, and you have that client’s job history as a file — which is usually faster than building a report for it.

Clicking a job code opens the job. Simple View returns you to the list-and-detail layout described in how jobs work.