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Custom fields

A custom field is a question EyeOnTask does not already ask. When your trade records something the standard form has no box for — a meter serial, a gate code, a warranty reference — this is where you add it.

Settings → Customisation → Custom Field.

The Customisation section list: Job Completion Form, Job Additional Form(s), Equipment Remark Form(s), Request form(s) and Custom Field, each with a line explaining what it is for

Settings → Customisation

The Custom Field Settings page with cards for Job Custom Fields, Site Custom Fields, Audit Custom Fields and Equipment Custom Fields

Settings → Customisation → Custom Field

WhereWhat it is for
Job custom fieldsAnything a job needs recording that the job form does not ask.
Site custom fieldsFacts about a place that stay true between visits — access notes, a site number, who holds the key.
Equipment custom fieldsDetails of a unit, grouped by equipment category so a camera is asked different questions from a generator.
Contract custom fieldsTerms and references particular to your agreements.
Audit custom fieldsWhat an audit has to capture.

The choice between them is about what the answer belongs to. A gate code belongs to the site, so record it once as a site field rather than asking on every job. A meter reading belongs to that visit, so it is a job field.

The Job Custom Fields list: Site Contact Person as Text, Installation Requirements as TextArea, Camera Features Required as Checkbox, Camera Type as Dropdown, Installation Date as Date, Preferred Visit Time as Time and Job Start Schedule as Date Time

Settings → Customisation → Custom Field → Job Custom Fields

Create a new custom field adds one. Each row shows the question and, in brackets, its type.

TypeAnswer
TextOne line.
TextAreaSeveral lines, for notes and descriptions.
CheckboxTick boxes — more than one answer can be chosen.
DropdownA list — one answer.
Date, Time, Date TimePicked from a calendar or clock rather than typed.
AttachmentA file or photo.

Checkbox and dropdown fields carry the list of options with them; the + in front of those rows expands to show them.

The pencil on a row edits the field and the bin deletes it. Deleting removes the question from the form — answers already given on existing records are what you lose, so retire a field only when its history no longer matters.

The Site Custom Field list showing Site Manager Name as Text and Site Description as TextArea

Settings → Customisation → Custom Field → Site Custom Fields

Site fields are answered once, on the site, and they are then true every time anyone goes there. Field Group on the site form gathers related fields under a heading so a long list stays readable.

The Equipment Custom Fields list, with a Group name, No. of Fields and Category columns

Settings → Customisation → Custom Field → Equipment Custom Fields

Equipment fields are organised into groups, and each group is tied to an equipment category. That is what stops the equipment form from asking every question about every unit — the fields you see depend on what kind of thing you are looking at.

Set the categories up first, in equipment settings, then build the field group against one.

A custom field existing is not the same as it appearing. On jobs, Show custom fields on Add/Edit Job Form in add job form settings decides whether the questions are asked while the job is being written, or only afterwards on the job itself.

Custom fields are permanent additions to a record — every job, every site gets them. An additional form is a set of questions attached to some work: a safety checklist for one kind of job, a survey for another.

Use a custom field when the answer is part of what the record is. Use a form when the questions belong to a particular kind of visit.