Skip to content

Fieldworker mobile app permissions

A fieldworker sees what their permissions let them see. The permission list on their record decides which parts of the mobile app they get, one line at a time — so a technician who only needs today’s jobs is not handed the invoicing.

Open the person from the user list, then Fieldworker Mobile app permissions on the Overview tab.

The permissions table: View Categories, Description and a View column of ticks

Users → a user → Overview → Fieldworker Mobile app permissions

Each row is one permission, with a plain description of what it does and a tick in the View column when the person has it. Edit, in the corner of the section, opens the ticks for changing; Update saves them.

PermissionWhat it gives them
ClientThe client record behind the job — who they are and how to reach them.
InvoiceInvoices in the app, so work can be billed from site. See how invoices work.
QuotationQuotes in the app, for pricing work in front of the customer. See how quotes work.
PaymentTaking payment on site.
ItemThe items and services on a job — see adding items in the app.
Add JobCreating a job from the app, for work found while they are out.
ExpenseLogging what they spent and claiming it back — see expenses and leave in the app.
AppointmentAppointments as well as jobs.
RecurPausing and resuming a recurrence — see recurring jobs.
Job RescheduleMoving a job to another time themselves.
Job Revisit/Sub JobRaising a revisit or a sub job when one visit was not enough.
Custom FieldSeeing the custom fields on a job in the app.

The list continues below these rows, and follows the same shape throughout: the category, what it means, and whether this person has it.

The list on a person’s record is that person’s. The company-wide settings — the ones that apply to every fieldworker at once, and the finer job-level controls such as when contact details become visible or whether a client signature is required — live in Settings → Mobile App. See mobile app settings.

Set the company-wide rules there, then use this list to make one person’s access narrower or wider than the rest.