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Account security

Two settings under Company deal with getting into the account: one for everybody, one for you.

Settings → Company → Miscellaneous settings holds a single switch.

Miscellaneous settings: the Enable Two Factor Authentication for Account Login toggle, with Update in the corner

Settings → Company → Miscellaneous settings

Turn Enable Two Factor Authentication for Account Login on and press Update.

From then on, signing in takes two steps. After the password is accepted, a one-time code is sent to the registered email address for that login, and the account only opens once the code is entered. The code is short-lived, and the sign-in screen offers to resend it.

The switch is account-wide. It applies to everyone who signs in, not only to the person who turned it on.

Separately, and whether or not two-factor is on, an account locks after three consecutive wrong passwords.

Settings → Company → Change Password changes the password of the login you are signed in as — your own. It is not where you reset somebody else’s; that happens on their user record.

Change Password: Current Password, New Password and Confirm Password, with Save below

Settings → Company → Change Password

Fill in Current Password, then the new one twice, and press Save. All three are required — knowing the current password is what proves the person at the keyboard is you.